Legal Notices

The Establishment

Company Name: URBAN HOTEL

Registered Office: 1 AV DE MARLIOZ 73100 AIX-LES-BAINS

Trade and Companies Register (RCS): 5510Z

Legal Structure: SASU (Simplified Joint-Stock Company with a Single Shareholder)

Intra-Community VAT Number: FR07302535497

Telephone Number:

Hosting
The Site is hosted on OVH servers
SAS with a capital of €500,000
Registered Office: 2 rue Kellermann - 59100 Roubaix - France
RCS Roubaix-Tourcoing 424 761 419 00011
Telephone Number: 08 203 203 63 - 0.118 €/min

Photo credits:

- ©Cécile Langlois

- ©ARTPRISM

- ©MOEA PROD


Editorial Content

The Site offers editorial content (hotel, rooms, etc.) for informational purposes only. This content should be considered as points for reflection. Users are encouraged by the Publisher to use this information with a critical and discerning mind.


Hyperlinks to Third-Party Sites

The Site provides hyperlinks to websites published by third parties. The inclusion of these links does not imply endorsement by the Publisher of the content of these sites. The Publisher cannot continuously monitor the content of these sites and therefore cannot guarantee: the accuracy, reliability, relevance, timeliness, or completeness of their content; their accessibility and proper technical functioning. Consequently, the Publisher cannot be held liable in the event of any dispute between a site referenced on the Site and a User. Only the publishers of the sites referenced on the Site can be held liable.


Privacy and Personal Data Protection

The Site collects personal information provided by Users during their visits to the Site. This collection allows for: the compilation of general statistics on Site traffic; and the sending of replies, various information, or announcements from the Publisher to the email addresses provided by Users. The collection and processing of personal information on the Internet must be carried out in compliance with fundamental human rights. Therefore, the Publisher is committed to a data processing policy that complies with Law No. 2004-575 of June 21, 2004, on Confidence in the Digital Economy. All users of the Site have the right to access, modify, rectify, or delete their personal data. They can exercise these rights by contacting the Publisher using the contact information provided at the top of the page. To facilitate the exercise of these rights, Site Users can unsubscribe by clicking on the unsubscribe links in the emails they receive. Computers connecting to the Site's servers receive one or more very small text files, commonly called "cookies," on their hard drive. Cookies record information about browsing activity on the Site from the computer on which the cookie is stored (pages viewed, date and time of visit, etc.). They allow the identification of successive visits from the same computer. Users of the Site have the option to refuse the recording of cookies. To do so, they can use the corresponding settings in their browser. However, the Publisher draws Users' attention to the fact that, in such a case, access to certain Site services may be impaired or even impossible.


Security of Exchanges

The Publisher undertakes to take all legal and technical measures to secure exchanges. As such, the Publisher commits to using its best efforts to prevent data breaches and to comply with applicable regulations. Nevertheless, Site Users are aware of the technical characteristics of the Internet and the associated risks. Therefore, the Publisher cannot guarantee to its Users that data exchanged via the services offered by the Site will not be fraudulently collected by third parties.


Intellectual Property Rights

The Publisher holds rights to certain data protected by the Intellectual Property Code. This includes, in particular, its trademark(s), graphic charter, and database. Consequently, the offline or online use, whether free of charge or for a fee, of all or part of this data without the Publisher's express consent is prohibited.


Service Availability

The Publisher has an obligation of means regarding service accessibility and implements the necessary infrastructure to make the Site accessible 24/7. However, the Publisher may suspend access without prior notice, particularly for maintenance and upgrades. The Publisher is in no way liable for any damages that may result for the User or any third party. The Publisher may at any time remove all or part of its Services or modify their content, particularly for technical reasons, without prior notice. The Publisher reserves the right to unilaterally deny any User access to all or part of the Site without prior notification. Such a decision could be made, in particular, in the event of non-compliance with the terms of this text by a User.


Right of Withdrawal

The right of withdrawal does not apply to accommodation services.

Mediator in case of disputes
After contacting customer service and failing to receive a satisfactory response or if no response is received within 60 days, the customer may contact the Tourism and Travel Mediator free of charge. Their contact details and procedures for contacting them are available on the website: www.mtv.travel.

Address of the Consumer Mediation Service
Tourism and Travel Mediation
BP 80303
75823 Paris Cedex 17

Telephone Marketing
You have the option of registering on the Bloctel telephone marketing opt-out list at https://www.bloctel.gouv.fr

Right applicable

This text is governed by French law. The Publisher reserves the right to amend the terms, conditions, and disclaimers at any time.